About Us


With over 20 years experience PTS provides professional consultation to determine and assess your business needs to propose the best solution for your Company. Long term customer relations is a testament to our commitment to providing only the highest level of personalised support services.

Whether your requirements are for an Enterprise scale or a small office we have the skill set and product range to meet your needs.

Our approach in defining your requirements correctly will ensure maximum value for your investment in the short term and the lowest cost ownership over the long term.

We’re here to help, you are not just a ticket number, you will always be able to discuss a solution or problem with a friendly and informed member of staff.


To provide the latest technology that is scalable, highly reliable and
remain relevant over the long term without loss or redundancy.


To create long term business relations by providing professional and
ethical consulting backed by high quality products and support.


To provide our customers with world class products and future enhancements
to continually improve the way their business systems operate and perform.


We are committed to a high level of support, providing assistance and
guidance to all parties regardless of where the problem resides until


  • 1994
    customer loyalty

    Established in 1994, PTS has outstanding customer loyalty as a result of the service provided to clients during all phases of their business cycle.

  • 2005
    First Qualified Reseller

    ShoreTel appointed PTS as the first qualified reseller in Australia.

  • 2008
    Awarded by ShoreTel

    PTS awarded by ShoreTel as Partner of the year based on customer satisfaction.

  • 2012
    Continued Customer Satisfaction

    PTS awarded by ShoreTel for continued customer satisfaction.

Case Studies:

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