About Us

Why Upgrade with PTS Communications?

All little about us. Established in 1994, PTS Communications specialises in providing professional consultative services to determine and assess your business needs and propose the best  business phone system solution for your Company.

Our long term customer relations is testament to our commitment of providing only the highest level of personalised support services.

Not sure which solution to fit your business needs? PTS have a consultative approach so you are aware of the technology available that will enhance they way your business operates. Mobile workers, staff that work from home, and those office bound, there is solution to accommodate any business structure.

Our support team are accredited and certified. PTS offer flexible support options to our customers, these options allow you to tailor the support level to suite your business.  PTS Communications supports and manages customers across Australia and Internationally.

Contact PTS

+61 2 9970 0000

Customer Commitment

PTS Communications present and provide the latest technology that is scalable, highly reliable and remains relevant over the long term.

Ensuring prospective clients and customers are well informed to decide on a solution or products that will enhance business and staff performance provides you will a long term solution that ensures your business communications system work efficiently for you.

We supply and support a range of complimenting products such as conference phones, video conferencing, telephone business headsets, sip trunking solutions and more. Our relations with a range of leading technology product partners over many years, means you are assured of quality product from leading manufacturers.


Our consultants provide you with options available to meet your time frame, business structure and budget.  A relocation is an excellent time to review your current business phone system solution and costs. PTS will guide you step by step through the process and point out technology considerations you need to address when relocating.

An ideal time to consider your business communication system needs. Let our consultants provide the information to help you decide.

On Premise Business Phone System?

Hosted Phone System?

Cloud Telephone System?

Hybrid Combination?

Move to the Cloud.

Take the headache out of your communications and let us help you migrate it all to the cloud. Our consultants can explain the features, benefits and process.

Minimise ongoing maintenance needs and costs.

Simplifiy deployments and training time.

Makes it easy to manage moves, adds and user changes.

Reduces the need to manage multiple vendors.

Future-proofs your business with the latest technology.

24/7 support.


PTS Communications provide a high level of support locally, nationally and internationally.

Affiliation with vendors ensures you are guaranteed of a high level of resolution.

Tailor support to your business or company needs. Do you have no internal resources or do you have your own team of IT professionals?

Our range of support options gives you the option to take a level that will best suite your company.


  • 1994 customer loyalty

    Established in 1994, PTS has outstanding customer loyalty as a result of the service provided to clients during all phases of their business cycle.

  • 2005
    First Qualified Reseller

    ShoreTel appointed PTS as the first qualified reseller in Australia.

  • 2008
    Awarded by ShoreTel

    PTS awarded by ShoreTel as Partner of the year based on customer satisfaction.

  • 2012
    Continued Customer Satisfaction

    PTS awarded by ShoreTel for continued customer satisfaction.

  •  2014

    PTS Communications Celebrates 20 years

    We thank our loyal customers for their support and look forward to new relations in the coming years. Technology has changed and evolved at such a rapid rate in 20 years. We look forward to exciting advancements and new technologies in the future to share with our customers and prospects.

  •  2018  Mitel and ShoreTel are now one company

    Mitel – with #2 market share in the global Unified Communications as a Service (UCaaS) space. Stronger together, we are ideally positioned to lead in this high-growth market. As enterprises around the world look to move to the cloud and digitally transform their businesses, Mitel is able to take customers to the cloud seamlessly and simply, with a unique suite of cloud solutions and applications, investment protection, and a technology path to the future.

Case Studies:

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